The iPSL success story
Improving employee engagement and embedding a culture of praise is difficult at any time, but in the midst of a global pandemic, it’s a huge undertaking! Luckily, iPSL had already launched Hi5 – their version of our OneHub | Recognition platform.
Find out how Hi5 helped them to reassure and reconnect their people in a newly remote working environment. It’s helped their teams to bond in difficult times, and it’s encouraged their people to always focus on the positives of their day – something that we could all benefit from!
“We wanted to make sure that people can receive that instant gratification to maximise the recognition’s impact. The OneHub platform was essential in this because it meant that everyone could log in, there and then, from their laptop or phone, and say an instant thank you. It’s so simple”
Ema Urlic, HRSC & Reward Manager, iPSL
Objectives
Engage its staff in their recognition system
1
Embed peer-to-peer appreciation
2
Do it all while working remotely
3
The challenge
iPSL had been working with Benifex for 7 years (with their parent company, Unisys, having worked with Benefex since 2008), and had a fantastic benefits platform – Choices – in place through OneHub.
They already had a recognition tool in place, but it was used predominantly by managers and only in cases where someone had really gone far above and beyond. In addition, a staff engagement survey had resulted in some negative feedback around how much people were feeling valued and recognised, and that the process of recognising someone was
difficult (it didn’t even notify you when you’d received a nomination!).
Plus, historically, operational groups around the business were quite siloed, and this platform wasn’t encouraging the social side of saying ‘thank you’ or ‘congratulations’. iPSL wanted to bring these disjointed groups closer together and appreciate each other more. So, they wanted a new solution that would help peers say ‘thank you’ more generally to each other, but would also enable managers to acknowledge that extraordinary work.
The solution
Benefex and iPSL worked together to build Hi5 – iPSL’s very own social recognition platform
within OneHub.
Every single colleague has a profile on the platform and can access it at any time through desktop or a mobile device.
Results
While it can be hard to quantify a monetary value for recognition, iPSL have seen huge amounts of engagement with the platform; Hi5 has been hugely successful in getting colleagues to collaborate and appreciate each other while working remotely.
- iPSL saw a record high of 820 individuals recognised in a single month!
- The platform has been engaged with every day since its launch.
- So far, over £14,000 in reward has been shared through the platform.
Customer stories
Join the remarkable organisations putting people at the heart of what they do.
A global community of changemakers.
